Terms of service
Terms of Service
1. Acceptance of Terms
By accessing our official website, purchasing our chafing dish products, or using any of our services, you (referred to as "User" or "You") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not access our website or use our services.
We reserve the right to update, modify, or revise these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of our website or services after the changes take effect constitutes your acceptance of the updated Terms.
2. User Responsibilities
● You agree to use our website and services in compliance with all applicable laws, regulations, and these Terms.
● You are responsible for providing accurate, complete, and up-to-date information when registering an account, placing an order, or contacting customer service. You shall be liable for any consequences caused by incorrect or outdated information.
● You shall not use our website or services for any illegal, fraudulent, or harmful purposes, including but not limited to: uploading or transmitting malicious software, spam, or harmful content; infringing on the intellectual property rights of others; or attempting to access unauthorized areas of our website.
● You are responsible for maintaining the confidentiality of your account information (if applicable) and for all activities conducted under your account. You shall immediately notify us of any unauthorized use of your account.
3. Product Orders and Sales
● All orders for our chafing dish products are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product out-of-stock, pricing errors, or suspected fraud.
● Product descriptions, images, and specifications on our website are for reference only. We strive to ensure accuracy, but we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information at any time without prior notice.
● Payment for orders must be made in full at the time of purchase. We accept the payment methods specified on our website. You agree to provide valid payment information and authorize us to charge the total order amount to your chosen payment method.
● Shipping and delivery terms are subject to our Shipping Policy (if applicable) and the return and refund terms outlined in our Return Policy.
4. Intellectual Property Rights
All intellectual property rights related to our website, products, and services (including but not limited to trademarks, logos, copyrights, patents, designs, and product images) are owned by us or our licensors. You shall not copy, reproduce, distribute, modify, or use any of these intellectual property rights without our prior written permission.
Any content you submit to our website (such as reviews, feedback, or suggestions) shall be deemed non-confidential, and we may use, reproduce, or modify such content for any purpose without compensation to you.
5. Limitation of Liability
● We shall not be liable for any indirect, incidental, consequential, or special damages (including but not limited to loss of profits, loss of data, or damage to property) arising from your use of our website, products, or services, even if we have been advised of the possibility of such damages.
● Our total liability for any direct damages arising from your use of our products or services shall not exceed the total amount you paid for the relevant product or service.
● We shall not be liable for any damages caused by factors beyond our control, including but not limited to natural disasters, power outages, network failures, or third-party service interruptions.
6. Disclaimers
● Our website and services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
● We do not guarantee that our website will be error-free, uninterrupted, or secure, or that any defects will be corrected.
● The use of our chafing dish products is subject to the product manual and safety guidelines. We shall not be liable for any injuries or damages caused by improper use, mishandling, or failure to follow the product manual.
7. Termination
We reserve the right to terminate or suspend your access to our website or services at any time, without prior notice, if you violate these Terms, engage in illegal or fraudulent activities, or for any other reason we deem necessary.
Upon termination, your right to use our website and services will immediately cease. All provisions of these Terms that are intended to survive termination (including but not limited to intellectual property rights, limitation of liability, and disclaimers) shall remain in effect.
8. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, please contact our customer service team through the following channels:
● Email: service@femchicgo.com